It was very, very easy to pay my bill with you online. Compared to other websites — you ROCK! I do website for a living and your site is in the top 1% for navigation …
I wanted to thank y’all for our best December revenue month ever, which was also our second highest revenue month in 3.5 years of operation. I notice that you somehow have convinced Blue Cross to routinely pay us at in network rates or higher for our group which contributed to record payments from them. We also set a monthly record for UHC payments, and our Aetna and Cigna payments were above average despite relatively lackluster volume the last couple of months.
I know things generally get tougher the first half of the year, and we still don’t know what the Obamacare policies are going to pay, but the increase you have shown so far over our previous years is very impressive.
My front desk staff has also noticed the decrease in billing complaints, so I couldn’t be happier with your performance. I wish I’d found you sooner, I would have a lot less gray hair now.