Customer Service Rep

The phone department works with insurance companies and patients to ensure that all accounts are handled accordingly. Catching things that fall through the cracks. Updating insurance and conduct research on accounts, along with take payments on accounts, and issue patient refund request, correspondence requests, and appeals requests. We also assist patients in understanding their bills and insurance processing.

We are an established medical billing company looking for a customer service representative. We offer a relaxed atmosphere in a fast paced office environment, and a focus on client satisfaction through efficiency and employee cooperation. We are looking for people with great work ethic and attention to detail who have the ability to multitask and problem solve. Previous experience in the medical billing field and ability to read an explanation of benefits would be an asset but is not required. We offer medical and dental benefits, matching 401(k) and flex spending plan along with paid vacation and sick time. Must be able to pass a drug screening and background check for consideration. Salary: $11-$13/hr depending on experience.