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New challenges for emergency room medicare Medicare reimbursement when Beneficiary Identifiers (MBIs) replace Social Security numbers (SSNs) from the Health Insurance Claim Number (HICN).
Learn from ER medical billing specialists the 3 biggest self-pay emergency medicine billing challenges and 4 strategies to improve emergency medicine self-pay revenue and patient deductibles designed to maximize revenues and cash flow in hospital ERs, freestanding ERs, and urgent care facilities.
How patients can maximize their health insurance claim benefits when receiving emergency and urgent care treatment in hospitals, freestanding ERs, and urgent care centers.
What patients with Government Insurance Plans including Medicare / Medicare HMO, Medicaid, and Tricare need to know about patient billing in Texas urgent care and freestanding ERs.
Collecting accurate patient billing information at the time of service can help ensure a medical billing process in an emergency room or urgent care that facilitates rapid insurance reimbursement.
Whether related to medical billing for emergency rooms or urgent care, patients need to understand the most basic health insurance terms and expected costs.
Texas Department of Insurance expanded their current out-of-network provider mediation program to include services provided at Texas freestanding emergency rooms.
Discover how to turn medical billing obstacles impacting freestanding ERs and Urgent Care into opportunities for additional claims payments and increased revenue…
How to effectively manage patients and reduce stress in Texas hospital emergency departments in the aftermath of Hurricane Harvey.
David Windham is the Co-Owner, Co-Founder, and Managing Vice President of 360 Medical Billing Solutions, bringing over 35 years of hands-on experience to the healthcare industry. Known for his commitment to accuracy, integrity, and client service, David has helped countless providers streamline their operations and strengthen their financial foundations.
He holds a Bachelor of Science degree from Southern Nazarene University. He is a proud member of the Alpha Tau Omega fraternity from his time at the University of Oklahoma, an experience that shaped his leadership style and lifelong values.
Outside of work, David has been happily married for 35 years. He and his wife have raised two daughters and are now enjoying life as grandparents to four energetic grandkids. When he’s not in the office, you’ll likely find him outdoors—hiking, biking, running, or off on a family vacation. For David, success is about more than business—it’s about balance, relationships, and living life with purpose.
With over three decades of experience as an executive in Revenue Cycle Management, Rob Ross has been very involved in healthcare financial operations, delivering strategic insight and operational excellence. As the co-founder and co-owner of 360 Medical Billing Solutions for the past 25 years, Rob has helped establish the company as a trusted leader in the field, guiding clients through the complexities of medical billing with integrity and innovation. Rob holds a Bachelor of Business Administration degree from Oklahoma Baptist University and an MBA in Healthcare Administration from the Oklahoma City University, combining business acumen with deep industry knowledge to drive sustainable growth.
Beyond the boardroom, Rob is equally committed to community and family. He has served on the Board of Baptist Village Communities, including one term as Chairman, reflecting a long-standing dedication to service and faith-based leadership. A passionate sports enthusiast and proud grandparent, he finds joy in cheering on the Oklahoma City Thunder and the University of Oklahoma teams, as well as watching his three grandchildren grow and thrive. Rob and his wife, Cheryl, have shared thirty-five wonderful years of marriage, have two adult children —a son and a daughter —and reside in Oklahoma City.
