Three main strategies can improve the flow of operations and enhance medical billing for emergency rooms. These include reducing stress, enhancing efficiency and producing greater cash flow and revenues.
1. Reducing Stress
The first step toward reducing stress in a rapid paced emergency or urgency care workplace is to identify the source of that stress. This generally occurs from an operational structure that does not adequately define and follow a coordinated flow of operations beginning when the patient arrives and ending with their departure.
Many factors are involved in producing a consistent flow including an environment of teamwork by a skilled, experienced, and cooperative workforce where everyone clearly knows and performs their role in getting patients seen and appropriately managed in the shortest time possible. The arriving patient must be triaged with a rapid determination of their insurance eligibility, access to their medical history and records, and billing that complies with government regulations, provider enrollment and minimizes errors that delay or decline reimbursement. Minimizing the patient’s and family’s stress is also extremely important in the process to assure that they have the best outcome and a positive experience. When all of this occurs through efficient and effective operations, stress is greatly reduced, performance is enhanced and the level of satisfaction by staff and patients is increased. This is an important factor in enhancing medical billing for emergency rooms and urgent care centers.
2. Achieve an Efficient Workplace
A smooth and efficient flow in operations is not easily achieved when you are performing it alone. Without a coordinated plan and streamlined processes that include automation strategies, more time is expended in managing patients, patient satisfaction suffers and cash flow and reimbursement is compromised.
A skilled and experienced provider of specialty medical billing for emergency services can make all the difference when it comes for enhancing medical billing for emergency rooms. The right company is skilled in the special needs associated with episodic patient care. They will analyze your needs and assist you to define and implement operations that assure a rapid determination of patient eligibility, provide access to digital medical records, increase patient satisfaction, and integrate automated methods to produce maximum and rapid processing of claims and insurance reimbursement. This can be far less costly and more effective in producing efficient and smooth operations.
3. Producing Greater Cash Flow and Revenues
Whether billing is performed in-house or outsourced to a billing company, compliance with the most current government regulations, provider enrollment and payer trends is a daunting task. One of the biggest threats to revenue is that the “easy” dollars are collected only and the “hard” dollars are overlooked. There are few medical billing specialist companies that have the experience and will go the extra mile through appeals processes for such unpaid claims. Yet it is extremely important to profitability when it comes to medical billing for emergency rooms.
The 360 Medical Billing Solution
360 Medical Billing Solutions are specialists in medical billing for emergency rooms and urgent care groups. When you choose our services, we analyze your needs and help you to integrate a process that assures a consistent, efficient and stress-free flow of operations. We even provide you with a “Client Representative” to handle the flow of your accounts with respect to billing and practice management needs. we work diligently to collect the maximum reimbursement for you. Through the use of appeals processes and a robust aged accounts department, our seasoned, experienced and up-to-date staff collects the “hard” dollars that are often left unclaimed. Unpaid accounts are reviewed daily and worked to resolution. Our quality assurance team performs routine audits to assure patient satisfaction with their bills. Our professional phone representatives handle all of your patient phone calls and inquiries related to their bills in a caring and helpful manner.
We also offer additional services including assistance with negotiating favorable managed care contracts and methods to account for all medical records generated. We provide detailed reports that are extremely valuable in evaluating and improving practice management.